Apply effective verbal negotiating skills in professional situations.
In this week's reading, you were reminded of the horrific incidents in Waco, Texas in 1993 and Ruby Ridge, Idaho in 1992. Officials learned from successes and errors made during these incidents and created new guidelines. The text details the categories the FBI identifies as hostage negotiations and projected outcome for each situation.
Now that you are familiar with conflict management, please discuss the following:
While robbing a bank Benny took Brian the teller hostage.
Develop a plan that utilizes each guideline for the victims safe return.
Post your guidelines plan in the discussion area.