1. Which of the following is the first step in an efficient, effective research process?
Understand the subject to develop insightful questions
Search for areas with critical gaps in data
Conduct a general online search and redefine it after reviewing results
Use a variety of search terms
Enter keywords into a search engine to search corporate sites
2. Which of the following should be included in a problem statement?
The decision or conclusion that is the focus of the research
The scope of the project
The potential recommendations that will be proven
The probable response of the audience
The specific information you need to find
3. Which type of report offers data and facts without any analysis or recommendations?
Proposals.
Informational.
Internal.
Analytical
Persuasive
4. Which of the following steps will help ensure nothing is overlooked when determining a schedule for the production of a report or proposal?
Identify the information the audience will be most interested in
Know the goal of the report or proposal
Determine the timeframe and scope of the project
Create a work plan
Gather all relevant data before beginning
5. Which of the following is a customized, highly summarized online presentation of business information and reports?
An executive dashboard
A working outline
A formal work plan
A statement of purpose
An analytical report
6. To gain credibility with your audience in a business report, do all of the following EXCEPT
research all sides of your topic.
use credible sources to support your findings.
avoid setting unrealistic expectations.
allow your desires to determine the length of the report.
7. When you're writing a report, be sure to adapt to your audience by
being sensitive to their needs.
controlling your style and tone.
building strong relationships with them.
all of the above.
8. Which of the following is one of the advantages of using headings in a report?
They identify the framework of a report
They eliminate relationships between subordinate and main ideas
They indicate the importance of preview sections
They eliminate the need for review sections
They minimize style and tone
9. When incorporating complex information into a report, how can you introduce new, important topics?
Avoid transitions to avoid confusion with previous material
Use third level headings
Add links to additional information
Include review sections
Include preview sections
10. Longer speeches and presentations are organized like ___?
E-mail messages.
Letters.
Reports.
Memos.