Question 1. An ideal membership size for a team is
three
seven
eleven
twenty
Question 2. Members of a team operating within a broadbanded, skill-based pay plan can receive an increase in base pay
each year
when receiving a superior performance rating
upon acquisition of increased kinds and levels of team-required knowledge and skills
upon promotion to a more advanced team assignment
Question 3. Which one of the following is not a barrier to pay for performance in a knowledge-based work setting?
work activities are readily definable
work varies from day to day
time required to perform an assignment may not be a good indicator of task importance
or complexity
work performed depends on next input which can vary significantly
Question 4. The National Association of Suggestion Systems claims that a dollar spent in rewarding suggestions will return ______ dollars in improved operations to the organization.
$1
$250
$5
$15
Question 5. When should pay increases be considered if, according to expectancy theory, a pay system is to be motivational?
immediately preceding the annual performance review
on the employee's anniversary date
at the start of the budget year
when the consequence of an action has the strongest positive force
Question 6. In the attempt to understand why things happen when they do or the way they do, researchers first develop
assumptions
hypotheses
investigations
experiments
Question 7. Which of the following statements is least descriptive of why many suggestion plans have failed?
employee apathy
failure to recognize contributions
management lacks interest
union members block suggestions through committee action
Question 8. Which one of the following statements is not true regarding Supplementary Executive Retirement Plans (SERPs)?
plans seldom make any contractual requirements on recipient
plans are unfunded
frequently funds are made available through employer's own insurance policies
employer retains control of plan assets
Question 9. Payments to a defined contribution plan will be limited to ______ of the benefits in a defined benefits plan when the limits to a defined benefit plan reach $120,000.
1/4
1/3
1/2
2/3
Question 10. Which one of the following statements does not describe a defined benefits plan?
funded by a specified payment to the account of each participant
includes a formula that defines the benefit an employee is to receive
annual contribution by employer made on an actuarial basis
employees can be required to contribute to the plan