1. Which one of the following statements about the scope and direction of operations management is FALSE?
a. Today, sustainability is placing increased pressure on all goods-producing and service-providing organizations worldwide.
b. Business analytics includes predictive and prescriptive data analytics.
c. Service-providing processes are the dominant type of processes in the U.S. economy.
d. Goods-producing industries account for over 80 percent of the jobs in the U.S.
2. The “weights (Wi)” typically used in the numerator and denominator of the center-of-gravity computational method is:
a. based on volumes.
b. based on distances.
c. based on service quality standards.
d. based on times.