Discussion Post: Managing Change
Chapter 10 in your eText discusses Kotter's (2007) eight-step change model. Which of these steps do you think is the most challenging? Which is most important? Give specific examples of how an organization either effectively navigated all 8 steps or alternatively, missed one of the steps and it led to change resistance or ineffective change.
The response should include a reference list. One-inch margins, Using Times New Roman 12 pnt font, double-space and APA style of writing and citations.