1. Which of the following statements is true of experiential approach to innovation? a. It tests a prototype of a new product or service and then builds and tests the improved prototype. b. It is used to manage innovation in more certain environments during periods of incremental change. c. It assumes that incremental innovation can be planned using a series of steps. d. It uses intuition and hands-on experience to reduce uncertainty and accelerate learning.
2. Which of the following is an advantage of cross-training? a. It suppresses the skills and knowledge of an organization’s competitors. b. It increases external pool of resources for recruitment. c. It reduces training expenses for an organization. d. It allows a team to function normally even in the absence of a member.