1. M. Porter's competitive advantage model includes
Only four determinants
Only two major determinants
four major and two secondary determinants
none of the above
2. Which of the following statements about "open-perils" coverage is/are true?
I. All losses are covered except those specifically excluded. II. The burden of proof is on the insured to prove that a loss has occurred. a) I only b.) II only c.) both I and II d.) neither I nor II