Question 1.1. Which of the following statements about learning objectives is true?
You must always include three components: outcome, conditions, and standards.
They should be general so not to limit the training.
Anyone reading the objective should be able to tell you what the trainees must do to show they have learned the KSAs.
Specific standards are helpful but not always necessary.
Question 2. 2. A basic premise in Social Learning Theory is
A person can only learn by behaving in some way.
A person can learn merely through observation.
Events can be learned without being processed.
Consequences of behavior do not influence learning.
Question 3. 3. Which of the following is true about OJT?
It is one of the more expensive training methods.
Most OJT done by small businesses uses the JIT method.
When using the JIT method of OJT, the first step is "Present."
OJT generally uses experienced coworkers or supervisors as trainers.
Question 4. 4. Input into the developmental phase of the training model comes from
Needs analysis.
Design.
Evaluation.
Both B & C.
None of the above.
Question 5. 5. A broad grouping of knowledge, skills, and attitudes that enable a person to be successful at a number of similar tasks is known as a
Competency.
Test.
Job analysis.
Strategy.
Skill set.
Question 6. 6. Which of the following statements regarding job analysis is true?
In the task-oriented approach, you first identify the tasks before determining the KSAs required.
KSAs are made up of multiple competencies.
The worker-oriented approach goes directly to determining the KSAs, then determines the tasks so it is more effective.
The PAQ is more effective than the task-oriented approach.
Competency modeling is a more scientific approach and job analysis is not as relevant anymore.
Question 7. 7. In the training model, a triggering event is
an organization performance gap
a signal that training has been successful
a type of behavioral-based evaluation
input into the development phase of training
None of the above
Question 8. 8. The authors use the acronym KSA to refer to what?
Keep it Simple, and have the right Attitude
Knowledge, skills, and attitudes
Knowledge, strategy, and aptitude
Knowledge skills and abilities
Question 9. 9. Which of the following sources is an input to the analysis process?
The organization structure
Problematic operational areas
The people within the operational areas
Both B & C
All of the above
Question 10. 10. _____ are measures of the trainee's perceptions, emotions, and subjective evaluations of the training experience.
Reaction outcomes
Learning outcomes
Job behavior outcomes
Organizational results
Value outcomes
Question 11. 11.
Discuss the differences in developing employees for their current job versus for a future job and include an explanation of how the needs analysis differs.
Question 12. 12.
List five sources of data for person analysis and their training need implications.
Question 13. 13. Describe how the model of training processes serves as a problem solving tool. Include a brief explanation of each of the five phases.