1. Which of the following provides a documented, proactive approach to defining how to respond when process control charts show a process is out of control?
a. response charts
b. control plans
c. control charts
d. response plans
e. process plans
2. In the application of control charts, as the sample size is increased:
a. Type I errors are reduced, and Type II errors are increased.
b. Type I errors are increased, and Type II errors are reduced.
c. both Type I and Type II errors are increased.
d. both Type I and Type II errors are reduced.