1. Which of the following should be undertaken while organizing information which creates goodwill?
-Presenting information that interests the audience in the middle of a paragraph
-Avoid anticipating an audience's questions because it distracts from key points
-Using headings and lists so readers can find key points quickly
-Arranging information which meets all of the writer or speaker's needs
-Prevent showing data that the audience did not ask for as important
2. Which of the following is true of using a nonsexist language?
-Uses "Mrs." salutation for all married women
-Uses traditional gender pronouns to refer generally to someone
-Uses gender neutral job titles instead of stereotypes
-Uses terms that assumes everyone in the audience as heterosexuals
-Indicates marital status when one knows a reader's gender