1. Which of the following is true of organizations using decentralized control?
a. They have mechanistic structural arrangements.
b. They often have a tall structure.
c. They want employees to be committed to their organization.
d. They focus their rewards on individual performance.
2. Patel Technologies is headquartered in London. Top managers often travel from the headquarters to the other foreign branches of the firm in order to observe firsthand how the organizational units are functioning. This is an example of _____.
a. centralized control system
b. preliminary control system
c. financial control system
d. operations control system
3. Resistance to control can be overcome by:
a. flexibility.
b. developing verification procedures.
c. micromanaging.
d. demanding excessive accountability.