1. Which of the following is the first step in a typical recruitment process?
Employment test
Initial screening to create a pool of qualified applicants
Advertisement of a job vacancy
Face to face interview
Preliminary contact with potential job candidates
2. A manager who uses participation and involvement in order to overcome employee resistance to change will ________
Try to covertyly influence others nby selectively providing information in favor of the desired change
Use discussion, presentations, and demonstrations to educate people beforehand about the change
Threaten resistors with a variety of undesirable consequences
Allow others to contribute ideas and help design and implement the change
Provide encouragement and training beforehand about the change