Which of the following is not a step under process


Which of the following is not a step under process flowchart analysis?

a. Gain management approval for the revised process design

b. Describe the existing transformation process by means of flowcharts and efficiency measurements

c. Define the customers and suppliers for the system

d. Develop a management control information system for the process

e. Implement the new process design

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Operation Management: Which of the following is not a step under process
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