1. Which of the following is NOT a main contributor to formation of trust?
a. Joint values
b. Independence
c. Frequent communication
d. Nonopportunistic behavior
2. According to Jim Barnes, the following quality does NOT define a genuine business relationship:
a. Expectations
b. Emotions
c. Enterprise
d. Engagement
3. Which of the following is NOT a relationship building block?
a. Commitment
b. Symmetry
c. Stability
d. Fairness