1. Which of the following is NOT a component of a baseline project assessment system?
A. the criteria by which benefits of the product or service will be measured
B. the points in time at which the measurement or assessment will be carried out
C. the method by which the assessment will be communicated to the customer and project organizations
D. the individual who has accepted responsibility for carrying out the measurement in the agreed way at the agreed points in time
2. Business students should be required to take a business communications course as part of their degree program; business communication classes should not be optional.