1. Which of the following is an internal driver of change?
a. globalization
b. talent shortages
c. increased competition
d. changes in consumer demands
2. Identify the correct order for Lewin’s phases of the change process.
a. diagnosis, unfreezing, movement, refreezing
b. unfreezing, diagnosis, refreezing, movement
c. unfreezing, refreezing, movement, diagnosis
d. diagnosis, unfreezing, refreezing, movement
3. People who like analyzing and solving challenging business problems typically have which career anchor?
a. security
b. technical/functional competence
c. service
d. managerial competence