1. A customer who purchases raw materials or wholesale products before selling them to final customers is known as a(n) _____ consumer.
- intermediate
- primary
- mass
- actual
- standard
2. Which of the following is an attractive environment for firms?
- Many competitors
- Few entry barriers
- High threat of entry
- Low customer bargaining power
- Many substitutes
3. Which of the following factors makes an environment unattractive for firms?
- Many customers
- Many suppliers
- High threat of entry
- Many barriers to entry
- High industry growth
4. _____ is independent action to improve relations with competitors.
- Internal competition
- Competence exploitation
- Competitive intelligence
- Competitive pacification
- Competitive aggression
5. _____ are agreements between the organization and another group to exchange goods, services, information, and patents.
- Buffers
- Switching costs
- Contracts
- Cooptations
- Coalitions
6. Which of the following is an independent strategy of an organization to change its current environment?
- Competitive aggression
- Mergers
- Cooptation
- Contracts
- Coalition
7. Which of the following is a way of influencing the environment?
- Buffering
- Smoothing
- Independent action
- Domain selection
- Strategic maneuvering
8. Which of the following organizational cultures are strongly characterized by entrepreneurship, creativity, adaptability, and dynamism?
- Adhocracy
- Dominant culture
- Rational culture
- Hierarchical culture
- Group culture
9. Which of the following organizational cultures are strongly characterized by order, rules and regulations, uniformity, and efficiency?
- Dominant culture
- Hierarchical culture
- Rational culture
- Group culture
- Adhocracy
10. Which of the following leadership styles is associated with a group culture?
- Risk taker
- Coordinator, organizer
- Production and achievement-oriented
- Mentor, facilitator, parent figure
- Innovator, entrepreneur