Which of the following factors contributed to the, Operation Management

Which of the following factors contributed to the

1. Which of the following factors contributed to the development of the behavior approach to leadership?

A. the need to find leaders during World War II

B. the development of personality testing

C. The use of behavioral surveys to measure traits

D. access to military leaders

2. Which one of the following is not part of a general definition of leadership?

A. exercise of control

B. group phenomenon

C. influence

D. hierarchy

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