1. Which of the following defines upgrading?
Retraining workers so they can do increasingly complex work
Moving an employee from one job to another, without necessarily changing title or pay
Moving a person to a higher position, usually with increased responsibilities and pay
Rehiring from a pool of former employees
2. Which of the following is a job specification?
Days and hours of work
Machines and tools used
Educational background and knowledge
Working conditions, including psychological conditions