1. Which of the following constitute two defenses for negligence?
Act of God and ultra vires act
Contributory negligence and mutual mistake theory
No negligence and contributory negligence
Act of God and ministerial duty
2. Starbucks: Delivering Customer Service HBR Case
1. Provide upfront recommendations for Christine Day, SVP.
2. What is this case about and what are your recommendations?
3. The best example of a voluntary assumption of a duty is:
Assuming discretionary duties when hired
Administering first aid on a softball field, as a non-employee
Signing a contract to rent a facility