LEADERSHIP
1. Sexual harassment is
ethical.
an unclear abuse of power.
includes both access to resources and jobs in exchange for sexual favors and access to information in exchange for tolerating sexually intimidating comments.
access to expert and legitimate power.
Question 2. Which of the following BEST describes a team?
A team has individual "stars".
A team shares a goal.
Each team member acts individually without interaction, and a leader combines members' work as a final outcome.
Each team member works individually on the same topic, and a leader will select the best outcome to use in the company.
Question 3. Which of the following are specific changes a leader can make to develop effective team leadership?
Relating person goals with organizational goals, acting leader-follower rotation, omitting small mistakes, and providing support and coaching to team members
Recognizing the importance of shared purpose and values, working on competitive projects, providing performance appraisal, supporting as a mentor
Recognizing the importance of shared purpose and values, building consensus, admitting your mistakes, and providing support and coaching to team members
Conducting cross training, setting team priority, rotating work among members, and offering peer review
Question 4. __________ are made up of members who work with minimum supervision and rotate jobs to produce a complete product or service.
Horizontal teams
Cross-functional teams
Functional teams
Self-directed teams
Question 5. At the World Bank, Paul Wolfowitz tried to wield power without building the necessary relationships he needed to assert influence. This is an example of:
coalitional leadership.
not understanding political tactics to assert influence.
the symbolic frame.
understanding political tactics to assert influence.
Question 6. The __________ reflects a high degree of both assertiveness and cooperativeness.
Collaborating style
Avoiding style
Accommodating style
Competing style
Question 7. Which of the following is appropriate when quick decisive action is required on important issues?
Competing style
Avoiding style
Collaborating style
Accommodating style
Question 8. If Paul, a salesman, does not perform as well as expected, his supervisor can put a negative letter in his file. This is an example of __________.
referent power
expert power
coercive power
legitimate power
Question 9. Follower __________helps to overcome the fear associated with change efforts.
compliance
commitment
resistance
submission
Question 10. This frame views the organization as a rational system and strives for clarity of direction and control of results
Political frame
Structural frame
Human resource frame
Symbolic frame
Question 11. What are the ethical considerations in using power and politics?
Question 12. Discuss the following techniques that help resolve conflicts among people or teams: vision, bargaining/negotiation, mediation, and facilitating communication.