1. The person who introduced? standardized, interchangeable parts was
A. W. Edwards Deming.
B. Henry Ford.
C. Eli Whitney.
D. Frederick W. Taylor.
2. Which of these is NOT one of the 10 strategic OM? decisions?
A. marketing
B. scheduling
C. layout strategies
D. managing quality
3. Which of the following activities at a commercial bank is NOT an operations? activity?
A. auditing
B. security
C. check clearing
D. maintenance
4. The field of operations management is shaped by advances in which of the following? fields?
A. biology and anatomy
B. chemistry and physics
C. information technology
D. industrial engineering and management science
E. All of the above
5. Which of the following is one of the 10 strategic operations management? decisions?
A. process and capacity design
B. advertising
C. pricing
D. ?debt/equity ratio
E. depreciation policy for tax returns
6. Charles Lackey operates a bakery in Idaho? Falls, Idaho. Because of its excellent product and excellent? location, demand has increased by 35?% in the last year. On far too many? occasions, customers have not been able to purchase the bread of their choice. Because of the size of the? store, no new ovens can be added. At a staff?meeting, one employee suggested ways to load the ovens differently so that more loaves of bread can be baked at one time. This new process will require that the ovens be loaded by? hand, requiring additional manpower. This is the only thing to be changed.? (Productivity remains the? same.) ?(Hint: Each worker works 160 hours per? month.)
If the bakery currently makes
1,800
loaves per month with a labor productivity of
2.344
loaves per labor? hour, then Lackey will need to add
nothing
?worker(s) to meet the increased demand
?(recall
that each worker works 160 hours per month and round your response up to the next whole? number).
7. Which of the following trends is NOT part of the exciting OM challenges currently facing operations? managers?
A. local focus
B. rapid product development
C. supply chain partnering
D. sustainability
8. Which of the following is an example of a? "hidden" production? function?
A. transplanting a liver
B. assembling a motorcycle
C. manufacturing a television
D. roducing a computer