Question 1
Using jargon or complex terms can contribute to _____________________ noise.
a. Semantic
b. Psychological
c. Physiological
d. Physical
Question 2
______is the verbal and nonverbal communication that takes place between two interdependent people.
a. Intrapersonal
b. Punctuation
c. Interpersonal communication
d. Self-disclosure
Question 3
Which of the following examples of communication falls on the most impersonal side of the continuum?
a. a cashier and customer talking
b. a supervisor and employee talking
c. a mother and daughter talking
d. two neighbors talking
Question 4
_______________ refers to the act of producing messages, whereas _____________________ is the act of understanding them.
a. Person-focused, message-focused
b. Source, receiver
c. Feedfoward, feedback
d. Encoding, decoding
Question 5
In a _____________________ relationship, the two individuals mirror each other.
a. Dyadic
b. Symmetrical
c. Convergent
d. Complementary
Question 6
Which of the following is an example of feedback?
a. Trying to understand a nonverbal gesture
b. Yawning when an instructor is lecturing
c. Being confused by an unfamiliar word in a lecture
d. Deciding how to phrase a question
Question 7
All of the following are true about the transactional process of interpersonal communication EXCEPT:
a. The elements are interdependent.
b. It's always changing.
c. It's a linear process.
d. Each person acts as a speaker and a listener.
Question 8
The principle of _____________________ states that messages often have more than one meaning.
a. Irreversibility
b. Unrepeatability
c. Punctuation
d. Ambiguity
Question 9
"You never get a second chance to make a first impression" exemplifies the principle of
a. Inevitability
b. Unrepeatability
c. Irreversibility
d. Ambiguity
Question 10
Sally Ann had a bad cell phone connection and couldn't understand the directions her friend was trying to tell her. This is an example of __________ noise.
a. Physical
b. Semantic
c. Physiological
d. Psychological