1 Which of the eight sources of complexity for today's decision makers (Figure 8.1) are evident in this case? Explain your choices.
2 Is most of the decision making discussed in this case programmed or nonprogrammed? Explain.
3 What was "the key decision" in this case? Could it have any unintended consequences? Explain.
4 What does Cirque du Soleil do to foster a healthy climate for creatively? What else could they do?
5 How does Cirque du Soleil create a profitable balance between artistic creativity and business discipline?
6 What is the secret of Cirque du Soleil's success?