Complete Exercise 1
Apply the Job Characteristics Model in Exhibit to THREE of the following positions (choose only 3):
•Order taker at McDonald's
•Usher in a movie theater
•Receptionist
•Manager at an auto rental company
•Computer programmer
•Insurance salesperson"
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Which jobs feature which characteristics most strongly? Which characteristics are missing, and what are the potential consequences? How could you enrich these jobs to feature more of the job characteristics?