Assignment task: Which of the following Communication techniques are used?
Scenario 1: Reduces any tension associated with perception of a personal attack or criticisms of character, assists objectivity
A) Affirming response
B) Open and closed question
C) Summarize and paraphrase
Scenario 2: This can help the speaker explore an issue that has only been covered superficially for example I noticed you shake your head when you speak of your uncle, can you tell me more about this
A) Been flexible and open
B) Problem solving
C) Awareness of cross cultural differences
D) Genuineness