1. Which best describes an operation that penetrates an existing market with a lower cost alternative within a short amount of time?
A. Product/service imitator
B. Product/service innovator
C. Focused operation
D. Mass customization
E. Unfocused operation
2. Archer Contracting repaved 50 miles of two-lane county roadway with a crew of six employees. This crew worked 8 days and used $7000 worth of paving material. Nearby, Bronson Contracting repaved 35 miles of four-lane interstate roadway working 10 days with a crew of five employees using $9000 of paving material. Both Archer Contracting and Bronson Contracting rented the same paving equipment to complete their respective assignments, costing each $1500 a day, and labor cost per employee is $160 a day for both companies. Which company is more productive and by how much?
a. Bronson Contracting is more productive by about 16.7%
b. Bronson Contracting is more productive by about 20.9%
c. Archer Contracting is more productive by about 16.7%
d. Archer Contracting is more productive by about 20.9%
e. Archer Contracting is more productive by about 71.3%
3. In which of the following statements concerning customer order fulfillment is TRUE?
A. MTS is a hybrid of ATO and MTO
B. MTO is a hybrid of MTS and ATO
C. ATO is a hybrid of MTS and MTO
D. Answers a & b only
E. Answers a, b & c