Discussion Post
We reviewed the different barriers to communication:
1. Perception
2. Semantics
3. Nonverbal Communication
4. Ambiguity
5. Defensiveness
For this discussion, let's share thoughts on the barriers to communication
1. Determine which barrier in the communication you think is the most challenging for a hospitality manager - explain your choice.
2. Discuss where you could improve in your own communication - share one of the barriers your want to work on - feel free to provide an example where a communication encounter could have been better.