Where would you begin to try to determine what was causing


If you were the CIO of a large enterprise and the rollout and implementation of an ERP system was going badly, where would you begin to try to determine what was causing the difficulties that are being encountered in the project? Would you bring in an outside consultant or rely on in-house talent to track down the causes for the less-than-optimal outcomes? Why would you choose one asset over the other?

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Operation Management: Where would you begin to try to determine what was causing
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