When writing a bad-news message itrsquos best
When writing a bad-news message, it’s best to
A. open with the bad news first.
B. open with a buffer statement.
C. place the bad news last.
D. use e-mail when possible.
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using lists bullets and numbers in documentsa should be avoidedb helps the reader identify important pointsc should be
graphics receive the most attention when they are placed where on a pagea near the bottom of the pageb in the center of
effective instructions includea placing only one action in each stepb beginning each step with a nounc avoiding the use
the three cs in the 3c strategy for persuasive writing area capture convince contactb convince captivate controlc
when writing a bad-news message itrsquos best toa open with the bad news firstb open with a buffer statementc place the
providing handouts to the audience before a presentation is not advisable becausea you will give away the main points
when you paraphrase information you found from an outside sourcea no formal documentation is necessaryb its good
the three essential pieces of information in the abstract section of an informal document area buffer appeal and
which of the following is generally part of a formal reporta executive summaryb letter or memo of transmittalc table of
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