When the situational style approach will be effective


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The Situational Approach is utilized by leaders that have a vision for completing specific goals but must be "flexible." They plan utilize a contextual process and execute actions by examining the environment in which they and their followers will work. A Leader assesses situations and the current circumstances that will affect their and followers. To determine how to proceed, the leader must be directive yet supportive so that the needs of followers are met. Timeframes must be established and adhered to while resources are assessed and allocated based on the situation due to changes and the need to adapt until goals are accomplished. Success of the leader relies on everyone's ability to communicate continually, interact efficiently, and perform duties sufficiently (Spahr, 2015). The Style Approach required the leader to focus on task completion and relationships and will examine how individuals feel about themselves, so they know how to interact with them. The leader must determine how he or she should behave and direct others; his or her responsibilities must be defined as well as individual obligations for members of the group. A good leader will empower individuals to take responsibility and speak up about any concerns they might have about their inability to perform required task. He or she enables followers to develop "self-awareness," cognizance, and proficiency so they have the capabilities and confidence perform as part of a team. They realize their worth as a skilled and valued employee (Northouse, 2016).

Leaders using the Situational Approach utilize a variety of strategies. For example, they evaluate how followers can be utilized to perform the tasks and may change his or her style based on the situation at hand. Sometimes that means reassigning staff that can be an issue if individuals are not able to perform adequately. The leader must consider the "organization's environment," examine what must be accomplished during different situations by knowing he or she abilities to instruct others. Leaders must measure individual followers' needs and competence; willingness to perform duties and improve their commitment as circumstances arise and changes are required to meet goals (Spahr, 2015).

Leaders using the Style Approach focuses actions on the organization's vision and contextual framework with "Task behavior" as the process for determining their roles and engagement and strategize with use of "Relationship behavior" to interact with followers and aid them in committing to the goals and performing their duties sufficiently; if a leader is to be effective, he must utilize both methods (Northouse, 2016). Disadvantages of the Situational Approach occur when the leader does not recognize unmet needs or inabilities of followers to perform the assigned tasks as changes are made to adapt to circumstances that may occur various situations. Reassigning individuals or restructuring activities can delay goals. And, they do not distinguish gender or culture in terms of communication styles (Spahr, 2015). Disadvantages of the Style Approach produces issues for the leader when his or her engagement "hands on" has caused the followers to participate effectively so their performance does not meet standards. Activities are reduced and that causes delays in task completions, thus, reducing accomplishment of goals (Northouse, 2016).

An example of when the Situational and Style Approach would be effective is at a Texas Human Services Commission. Can the name be considered a metaphor? It implies the agency has been commissioned to serve Texans by providing for their health and other personal needs. Using a Situational Approach, a leader would be presented with a lot of staff turnover because the duties of a worker are stressful and require a high-level of competence in many areas. There are opportunities to use different leadership styles to address the needs of individual workers. The leader must be able to perform in accordance with the organization's vision and motivate workers to adhere to the ethical and moral views as well as ensure they commit to following policies and procedures, so cases are completed accurately and timely, so clients' needs are met, and they receive the resources they are entitled to. Individuals are provided an opportunity to apply for several types of assistance (Spahr, 2015). They are also assessed for services that can be provided by other agencies, so the worker must collaborate with workers from other organizations, provide referrals, and follow up on service delivery to ensure customers have received full-service. Each client presents a unique situation and the worker must utilize skills and abilities to provide services while making the necessary adjustment as situations are presented (Northouse, 2016; Spahr, 2015).

Utilizing the Style Approach, the leader would have to apply use of "Task behavior." The performance plan would provide direction and support by presenting followers with facts so that they are aware of expectations, be knowledgeable they must consistently perform at a specific level, and they would gain feedback through case readings to be aware of their performance. They utilize "Relationship behavior" by identifying workers as part of an organization, a unit that services clients. They can realize their abilities to change the lives of individuals in a positive manner. When statistics are revealed, no one individual is singled out, the group is recognized for performance. They do receive personal statistics but that is done on an individual basis where additional training or other adjustments are discussed and integrating the individual's input helps to provide inclusion, support, and nurturing. It also enables them to gain confidence and more abilities (Northouse, 2016; Spahr, 2015; cyfar.org, 2018).

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