When attempting to cushion bad news to a customer, Other Subject

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When attempting to cushion bad news to a customer

Question: When attempting to cushion bad news to a customer, which of the following techniques should be used? Suggesting a compromise or an alternative Focusing on past examples of satisfactory service Restating the customer's complaint Spotlighting the bad news in your response

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Other Subject: When attempting to cushion bad news to a customer

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Other Subject: When attempting to cushion bad news to a customer

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