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When a firm begins to charge high fees for additional

When a firm begins to charge high fees for additional services to non-profitable customers, it has determined that the _____ of those customers is too low to warrant added efforts at maintaining a relationship with them.

a. market share

b. client value

c. lifetime valueq

d. relational value

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Other Subject: When a firm begins to charge high fees for additional

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Reference No:- TGS0656669

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