What you would say to your colleague to resolve the conflict


Question I

When communicating with a client, what do you need to think about regarding:

i. the vocabulary you use?
ii. your tone?
iii. how quickly you talk?

Write two sentences for each.

Question II

One of your colleagues has started arriving 10-20 minutes late to work because her son is attending a new childcare centre which is further away from your hospital. This has increased pressure on you to cover her work at the start of each shift.

What you would say to your colleague to resolve this conflict?

Write 3-5 sentences, using assertive communication techniques.

Question III

You must complete both Part A and Part B of this question.

Refer to the Nursing and Midwifery Board of Australia's Social Media GuidelinesLinks to an external site. and respond to Part A and B.

• Part A: List three forms of harm that may occur due to inappropriate use of social media?
• Part B: List three things you can do to ensure your social media usage will not result in harm?

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