Problem:
Write an executive summary with that information: What You Have Noticed As a new hire at All Washed Up, you have observed this situation, and you are concerned. You have noticed that when a customer drives up the bay and gets out of the vehicle, they are greeted at their vehicle by an employee. The customer gives their credit card to the employee. The customer is then directed to the waiting area. This is all done to give excellent customer service and to take any stress off the customer.