Discussion Post
Using the Medicare Nursing Home Compare website, research one nursing home that has a reported customer complaint.
After thoroughly researching your nursing home on the Medicare Nursing Home Compare website, discuss the demographics of the nursing home (e.g., ownership, location, etc.). Address the reported customer complaints (e.g., nature of complaint, validity of complaint, etc.). Was the complaint validated by noncompliance of regulation or policy? What would you do to correct these complaints? Finally, how do you compare these customer complaints with the nursing homes' survey deficiencies?
The response must include a reference list. Using Times New Roman 12 pnt font, double-space, one-inch margins, and APA style of writing and citations.