1. Thinking about an organization familiar to you, which intervention do you think would work best to create organizational change in that organization. Explain you decision with examples.
2. What would be the business activities involved; what would the use case diagram for an online airline booking system look like?
3. When implementing action research, discuss specific steps that should be taken to ensure the validity and reliability of the data that is being collected. Provide specific examples to illustrate your ideas.