What would be input as the arrival rate - lambda


Question: A small pizza shop currently has two servers that take orders for customers walking into the shop. For simplicity assume that no phone orders are taken. Customers arrive at a rate of 17 per hour (according to a Poisson process) and one server serves an average of 10 customers per hour (service times are exponentially distributed). If the MM model template is used, what would be input as the arrival rate - Lambda?

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