Discussion Post: Quality Improvement
Instructions:
• Choose one topic below, then post your response for this discussion.
• Think back to the last time a major change occurred in your work environment.
o Was the change a planned change?
o What were the driving forces and restraining forces?
o Who was the change agent?
o Did the change occur as planned?
The response should include a reference list. Using double-space, Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.