Problem:
Jonelle is the Chief Nursing officer at Baptist Hospital. She formed a task force to develop recommendations for the color of paint in the nurse stations. After a few weeks, the team has not provided any progress reports, so Jonelle met with the team leader who reported the following: "Jonelle, the team feels this is a waste of time and they are frustrated because no one really cares since the colors on the acceptable chart are similar. Some team members have stopped coming to meetings and no one remembers what happened in previous meetings. The team members that show up only do so when I bring cookies and they do not contribute any ideas at all. Meetings are short and people keep canceling them. So, we have not produced color scheme yet, but someone I think someone took notes, I can't remember who it was." What went wrong with Jonelle's team (what are the clues)? What should she do now?