Question: 1. List Taylor's five principles of scientific management and evaluate their use in examples of your choice.
2. What was the particular contribution that Lillian Gilbreth made concerning how workers' mental capacities should be treated?
3. What did Follett consider to be the value of groups in community as well as business?
4. Compare Taylor's assumptions about people with those of Mayo. Evaluate the accuracy of these views by reference to an organisation of your choice.