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What was senior management''s typical approach toward quality

Discussion Post: Evolution of Quality Management

Discuss the following points regarding the evolution of total quality management concepts:

a) Prior to the advent of the total quality management concept, what was senior management's typical approach toward quality?

• In your discussion, provide an example showing management's typical approach toward quality.

b) What has led to the more comprehensive strategic view of total quality management?

c) What are the benefits of a more comprehensive strategic view? Support your discussion with an example.

The response must include a reference list. Using one-inch margins, double-space, Times New Roman 12 pnt font and APA style of writing and citations.

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Business Management: What was senior management''s typical approach toward quality

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