What type of report do the regional managers most frequently write to upper management after visiting outlets and what report format do they most likely adopt?
a. Regional managers don't need to write reports because they have staff or secretaries to do that for them. Higher-level executives don't write reports.
b. The regional managers typically write trip reports and submit travel expense reports. Chances are that these documents are submitted as forms, either in paper or digitally.
c. Most likely regional managers write yardstick reports to compare the stores they have visited and measure their performance by using specific criteria. Yardstick reports are delivered in manuscript format.