Problem: Zack went to a restaurant with his friends. The waiter took too long to bring their order, and hence, the food that was served was cold. When Zack complained, the waiter did not respond appropriately. As a result, Zack started yelling at him and demanded to see the manager. Zack's behavior at the restaurant is an example of _____. Group of answer choices cognitive dissonance rancorous revenge procedural justice bounded rationality. What type of justice refers to the extent that consumers believe the processes involved in processing a transaction, performing a service, or handling a complaint are fair? Group of answer choices Retributive Distributive Restorative Procedural