Problem:
Question 1: What type of Internet access do you have at home? Why do you choose that? Are there other alternatives and if so, what are they?
Question 2: What are the published speeds on your Internet access? How does it compare with the actual speed (do your own speed test)?
Question 3: What are some of the issues that you have encountered with your current Internet access and provider?
Please read all the questions carefully and answer them.