Problem
1. What are two positive qualities that Generation z employees bring to the hospitality workplace?
2. What two characteristics of Generation Z workers might present a challenge for hospitality managers?
3. What two characteristics of Milenial workers might present a challenge for hospitality managers?
4. What are two strategies that managers could employ in the hospitality industry to better manage Generation Z employees?
5. What are two strategies that managers could employ in the hospitality industry to better manage Milenial employees?