Problem
Hard Rock makes hard candies that are sold worldwide. One of its specialties is fruit-flavored candies, such as papaya, guava, grapefruit, kiwi, orange, banana, and watermelon. Hard Rock employs 328 people and makes extensive use of computers and networks in the business. Users in the business office have Windows 10. The candy kitchen staff all use macOS, while the shipping unit prefers Fedora Linux. The IT unit uses Fedora Linux for its own desktop computing needs and supports eight Windows Server 2016 servers.
The shipping unit has a Fedora 30 Linux computer to which it has connected three printers for different uses. The shipping unit is having trouble with their color laser printer and wants to check its status. What tools might be useful for troubleshooting the problem?