1. What tool or technique you’ve learned in the course so far is the most important, and why?
2. Conflict management:
You have a person on a project team you’re managing who is a Dominator. Describe how you might use the Blake & Mouton Conflict Model and other leadership-oriented info from class to resolve the situation.
There’s a Withdrawer on the same team. Describe how you might use the model and info you have to resolve the situation.