Problem:
You are the CEO of Sleepy Hollow Retirement Community and Nursing Center. A resident's family has come to you to complain that their loved one, who is on pain medication, is in intolerable pain. Her medications appear not to be working anymore.
Required:
Question 1) One of the family members states, "My 90-year-old mother saw the nurse put the pain medicine in her pocket." What do you do? Provide thorough explanation of the given question.