What steps would you undertake to encourage the customer, Other Subject

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What steps would you undertake to encourage the customer

Problem

You are rostered to provide personal care services for a customer in their home and provide personal care services to shower them. The customer suffers from dementia and at times can be challenging, resisting your help and is reluctant to have a shower.

What steps would you undertake to encourage this customer to let you help shower them?

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Other Subject: What steps would you undertake to encourage the customer

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